Photo by Randy Fath on UnsplashHave you ever felt you’ve been taken advantage of at work, by your boss, by your...
Communication Skills
Ditch the Elevator Pitch
‘Ditch the Elevator Pitch’. In her May, 2012 article in Forbes, Jacquelyn Smith staff writer says, “… ditch the pitch…...
Seven Tips on How To Be a Better Listener
Jacqueline Kennedy Onassis is known for her style, elegant manner and communication skills. Regarded by many as an...
Generation Flux – Attitude Rules
Move on over Boomers, Gen X and Y'ers and the Millennials! There's a new kid in town and it plays in the back lots...
Make Eye Contact
Make eye contact. When having a conversation with someone or sitting in an audience facing a speaker, we expect the...
The Power of Words-Communication Skills
Never doubt the power of words. There is a 19th century children’s nursery rhyme that says, Sticks and stones may...
Six Common Communication Barriers
Six common communication barriers kill effective communication. Do you know what they are? Sometimes referred to as...
How to Avoid Miscommunication
How can you avoid miscommunication? Miscommunication hurts! It hurts both our personal and professional lives,...
Warren Buffett Keen on Communication Skills
Do you know that billionaire Warren Buffett is keen on communication skills? The man with a net worth of 53.5 billion,...
Believe It. Body Language Counts.
Body Language counts. Believe it. As a presenter you may never have another chance to make a first good impression....
Before You Grab Your Networking Hat
Before you grab your ‘networking-to-success’ hat and head to that special work-related event, whether it’s social or...
Positive Customer Experiences
Positive customer experiences live forever. If it’s true that customers can make or break a business, then the goal of...