Communication Skills

Ditch the Elevator Pitch

Ditch the Elevator Pitch

‘Ditch the Elevator Pitch’. In her May, 2012 article in Forbes, Jacquelyn Smith staff writer says, “… ditch the pitch…...

Make Eye Contact

Make Eye Contact

Make eye contact. When having a conversation with someone or sitting in an audience facing a speaker, we expect the...

Positive Customer Experiences

Positive Customer Experiences

Positive customer experiences live forever. If it’s true that customers can make or break a business, then the goal of...